Customer Service Representative - State Farm Agent Team Member

Lukacline; Roswell (GA); On-site; USD 31,500 - 38,500; Full time

Benefits offered by this job

Signing bonus up to $500

Commission-based pay

Job summary

Luka Cline - State Farm Agent is seeking a Customer Service Representative to support client interactions, insurance inquiries, and policy maintenance at our Roswell, GA office. You will help respond to inquiries, work with the agent on online content, and provide reliable service to policyholders.

The role emphasizes teamwork, responsiveness, and customer-focused problem solving. Compensation includes salary plus commission/bonus, with a signing bonus up to $500 and growth opportunities within

Qualifications

• Excellent communication skills, both written and verbal.
• People-oriented and able to work with the public.
• Organizational skills and attention to detail.
• Self-motivated with proactive problem solving.
• Team player committed to quality customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service including inquiries about insurance availability and coverages.
• Assist in managing website and social media content with the agent.
• Maintain a strong work ethic and daily commitment to success.

Skills

Excellent communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Windows applications

Tools

Windows

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Growth potential / Opportunity for advancement within my agency
• Signing Bonus up to $500

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: 35,000 + bonus

Ready to Launch Your Career?

We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Luka Cline - State Farm Agent may be the right fit for you!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Roswell, GA.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Are you willing and able to commute to our office in Roswell, GA 30075?