Customer Service Representative - State Farm Agent Team Member

James Kang - State Farm Agent; Alpharetta (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

State Farm James Kang Agency in Alpharetta, GA is seeking a Customer Service Representative to deliver exceptional service and support the growth of the insurance business.

You will resolve inquiries, coordinate with the agent team, and help community members with their needs. Must hold an active P&C license in GA.

Benefits include performance-based bonuses, flexible scheduling, paid time off, and opportunities for training and development.

Qualifications

• must have Active Property & Casualty Insurance License in GA
• Strong communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

Must Be property & Casualty Insurance Licensed -GA

As a Customer Service Representative with State Farm James Kang Agency , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• must have Active Property & Casualty Insurance License in GA
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.