Customer Service Representative - State Farm Agent Team Member Raymore - MO

Matt Davidson; Raymore (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off

Hiring Bonus up to $1,000

Job summary

State Farm Agent Team Member in Raymore, MO is hiring a Customer Service Representative to join a successful agency. You will engage customers, answer insurance inquiries, and support policy changes and billing tasks in a fast-paced setting.

As part of an agent team, you’ll work toward licensing in Property & Casualty and Life/Health while enjoying 401K, PTO, and a hiring bonus up to $1,000. This is a full-time role with growth potential.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Enthusiastic about insurance and financial products.
• People-oriented with strong organizational habits.
• Detail oriented and committed to customer service.
• Willing to obtain required Property & Casualty and Life/Health licenses.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service including inquiries about insurance options.
• Use a needs-based review to educate customers about insurance options.

Skills

Communication skills

Customer service

Teamwork

Multi-tasking

Organizational skills

Detail oriented

People-oriented

Education

Property and Casualty license (must obtain)

Life and Health license (must obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Raymore - MO

Position Overview

Successful State Farm Agency is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive:

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Hiring Bonus up to $1,000

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-taskProperty and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Agents are responsible for and make all employment decisions regarding their employees.

Compensation $35,000.00 - $50,000.00 per year