Customer Service Representative - State Farm Agent Team Member

Andrewismyagent; Missouri; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

401K

Health benefits

Profit sharing

Paid time off

Flexible hours

Growth potential

Job summary

A leading insurance agency in Fenton, Missouri, is seeking a dedicated Customer Service Representative. The role focuses on building customer relationships and providing excellent support regarding insurance products. Ideal candidates will have strong communication skills, organizational abilities, and a proactive attitude towards problem-solving. The position offers competitive compensation and various benefits, including life insurance and 401K options.

Qualifications

• Must obtain Property and Casualty license.
• Must obtain Life and Health license.

Responsibilities

• Establish relationships and follow up with customers.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Communication skills

Detail oriented

Organizational skills

Problem solving

Customer service dedication

Teamwork

Self-motivated

Ability to relate to customers

People-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fenton, MO

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• 401K
• Salary plus commission/bonus
• Health benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $65,000.00 per year

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