Customer Service Representative - State Farm Agent Team Member Pompton Plains - NJ

Rick DeLisi; New Jersey; On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Opportunity for advancement

Paid time off

Hourly pay

Flexible hours

Growth potential

Job summary

Rick DeLisi State Farm agency in Pompton Plains, NJ is looking for a Customer Service Representative to join our team. This position offers flexible hours, hourly pay, and a path for advancement within the agency.

The role focuses on building relationships and delivering prompt, courteous service to customers seeking information about insurance options. You will handle inquiries, educate customers on products, process policy changes, and support billing and claims processes.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented.
• Organizational skills.
• Detail oriented.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication skills

People-oriented

Organizational skills

Attention to detail

Team player

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Pompton Plains - NJ

• Opportunity for advancement
• Paid time off

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.