Customer Service Representative - State Farm Agent Team Member Monroe Twp - NJ

Shilpa Rathi Ins Agency Inc; Monroe (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

401(k)

Job summary

Shilpa Rathi Ins Agency Inc is hiring a Customer Service Representative as part of a State Farm Agent Team Member role in Monroe Twp, NJ. This full-time position focuses on delivering exceptional client experiences, resolving inquiries, and supporting agency growth.

You will coordinate with the agency team, maintain client records, and contribute to retention strategies while serving the community’s needs. Compensation ranges with performance bonuses and standard benefits are included.

Qualifications

• Customer service experience preferred
• Strong communication and problem-solving skills

Responsibilities

• Manage customer inquiries and resolve issues
• Maintain client records and update information as needed
• Assist with customer retention strategies
• Coordinate with other departments to ensure customer satisfaction

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Monroe Twp - NJ

• Bonus based on performance
• Paid time off
• 401(k)

ROLE DESCRIPTION

• As a Customer Relations Representative - State Farm Agent Team Member with Shilpa Rathi- State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
• You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

Manage customer inquiries and resolve issues

• Manage customer inquiries and resolve issues
• Maintain client records and update information as needed
• Assist with customer retention strategies
• Coordinate with other departments to ensure customer satisfaction

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.