Customer Service Representative - State Farm Agent Team Member

Alexa Santana - State Farm Agent; Rahway (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Alexa Santana - State Farm Agent in Rahway, NJ, is seeking a Customer Service Representative to enhance exceptional customer experiences and support the agency's growth. You will resolve customer inquiries, coordinate with team members, and anticipate community needs.

The ideal candidate should possess strong communication skills, attention to detail, and a customer-focused mindset. Previous experience in customer service is preferred. This role offers health and vision insurance, performance bonuses, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are required.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Role Description

As a Customer Service Representative - State Farm Agent Team Member, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Location: Rahway, NJ, United States