Customer Service Representative - State Farm Agent Team Member

State Farm Agent; New Castle (PA); On-site; USD 20,664 - 34,440; Part time

Job summary

An insurance agency based in Ellwood City, PA is looking for a customer-focused individual to join their team. The role involves providing accurate customer service, educating clients about insurance options, and maintaining a committed work ethic. Qualifications include excellent communication skills, being people-oriented, and the ability to work in a team environment. This position offers hourly pay plus commission/bonus opportunities.

Qualifications

• Excellent written and verbal communication skills are essential.
• Must be detail-oriented and organized to manage multiple tasks.
• Self-motivated individuals will excel in this role.

Responsibilities

• Provide prompt and accurate customer service answers.
• Educate customers about various insurance options.
• Maintain a robust work ethic and commitment daily.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Teamwork ability

Multi-tasking

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation

• Hourly pay plus commission/bonus

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Ellwood City, PA And Help Customers With Their Insurance And Financial Services Needs, Including

Insurance Services Offered

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.