Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Whittier (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus competitions

Quarterly team outings

Hiring bonus

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Whittier is seeking a Customer Service Representative - State Farm Agent Team Member to enhance client experiences within our successful insurance agency. Ideal candidates will have excellent communication skills and a desire to assist customers, managing inquiries and policy updates while supporting agency growth.

This position offers a competitive salary of $60,000 to $80,000 annually, benefits such as health insurance, bonuses, and opportunities for advancement within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience.
• Currently licensed applicants highly preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking ability

Bilingual Spanish preferred

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Maria Galli - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Bonus competitions
• Quarterly team outings
• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience.
• Currently licensed applicants highly preferred.
• Bilingual Spanish preferred.

Compensation: $60,000.00 - $80,000.00 per year