Customer Service Representative - State Farm Agent Team Member

Mike Leahy - State Farm Agent; Waterford Charter Township (MI); Presencial; USD 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Licensing support

Performance bonus

Flexible schedule

Paid time off

Training and development

Competitive salary

Resumo da oferta

Mike Leahy - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of the agency. You will assist with policy details, claims, and coordinating with the team to serve community members.

The role emphasizes strong communication, attention to detail, and a friendly, flexible approach to schedule and advancement opportunities.

Qualificações

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication skills

Multitasking

Customer service experience

Descrição da oferta de emprego

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Mike Leahy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.