Customer Service Representative - State Farm Agent Team Member

Michaeltirabassi; Los Altos (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Paid by Agency

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michaeltirabassi in Los Altos, California is seeking a Customer Service Representative to join their State Farm Agent Team. In this role, you will provide exceptional customer experiences and assist with inquiries and policy changes. The ideal candidate will possess strong communication skills, attention to detail, and a customer-centric attitude.

This position offers flexible scheduling, paid time off, health insurance, and training opportunities. If you are a driven individual looking to advance in a supportive environment, we encourage you to apply.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Attention to detail and ability to manage multiple tasks.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Michael Tirabassi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.