Customer Relations Representative - State Farm Agent Team Member

Mike Perez - State Farm Agent; Tallahassee (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Monthly bonuses

License reimbursement

Health stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k)

Job summary

Mike Perez - State Farm Agent seeks a Customer Relations Representative to deliver exceptional customer experiences. This role involves managing inquiries, maintaining records, and implementing retention strategies, contributing to the success of the insurance agency.

Ideal candidates possess strong communication skills, experience in customer service, and the ability to handle high-stress situations. Opportunities for internal growth are available for driven individuals.

Qualifications

• Excellent communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly is a must.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Benefits:

• Monthly bonuses
• License reimbursement
• Health stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member with Mike Perez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.
• Position requires heavy call volume on leads.
• Must obtain licensing before start date.