Customer Service Representative - State Farm Agent Team Member

Kayleen Lahoud - State Farm Agent; Waconia (MN); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Performance bonus

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Wellness resources

Job summary

Kayleen Lahoud - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will build relationships, answer inquiries, and coordinate with team members to manage customer needs.

The role offers flexible work-from-home options and a path for advancement within a State Farm agency, with emphasis on accuracy, responsiveness, and customer satisfaction.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Detail orientation

Job description

Benefits:

• Bonus based on performance


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development


• Wellness resources

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Kayleen Lahoud - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Flexible work from home options available.