Customer Service Representative - State Farm Agent Team Member

Corinne Malone State Farm Insurance; Town of Hartford (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Training & development

Flexible schedule

Job summary

Corinne Malone State Farm Insurance is hiring a Customer Service Representative to deliver exceptional service to clients and support the growth of the local insurance business.

You will resolve inquiries, coordinate with team members, and help community members with coverage questions while maintaining accurate records and a friendly, professional demeanor.

Benefits include paid time off, training and development, and a flexible schedule.

Qualifications

• Customer service oriented mindset.
• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Paid time off
• Training & development
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Corinne Malone, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.