Customer Service Representative - State Farm Agent Team Member

Angela Hinkle - State Farm Agent; United States; Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Holidays

Paid life policy

Birthday PTO

Bonus based on performance

Competitive salary

Donation matching

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Angela Hinkle - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business.

You will resolve inquiries, coordinate with team members, and anticipate community needs while building lasting client relationships in a dynamic environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty License (must obtain)

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Paid Holidays


• Paid life policy


• Birthday PTO


• Bonus based on performance


• Competitive salary


• Donation matching


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Angela Hinkle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.


• Property & Casualty License (must obtain)

Flexible work from home options available.