Account Associate - State Farm Agent Team Member

Jdinsurancepdx; Portland (OR); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Competitive salary

Job summary

A leading insurance agency in Portland, OR is seeking an Account Associate - State Farm Agent Team Member. In this fully remote role, you will manage customer accounts, assist with policy changes, and process claims. Ideal candidates will demonstrate excellent customer service and organizational skills, with prior insurance experience preferred. Enjoy competitive salaries and benefits while making a difference in the community. Salary range: $45,000.00 - $65,000.00 annually.

Qualifications

• Attention to detail is essential in managing customer accounts.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time, Fully Remote – US

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off

Mission

My team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Portland, OR and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description

As Account Associate - State Farm Agent Team Member for Jared Dean – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

This is a remote position.

Compensation: $45,000.00 – $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.