Customer Service Representative - State Farm Agent Team Member

Jacey Moser - State Farm Agent; United States; Remote; USD 32,000 - 48,000; Full time

Job summary

Jacey Moser - State Farm Agent in the United States is seeking a bilingual Customer Service Representative to deliver exceptional experiences, resolve inquiries, and support the agent team in growing the insurance business. You will build relationships, handle requests, and maintain accurate records while working remotely.

The role emphasizes strong communication, attention to detail, and multitasking in a fast-paced environment.

Qualifications

• Customer service oriented.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must have Property and Casualty license; Life and Health license within 6 months of hire.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

P&C License

Life & Health License within 6 months

Job description

Must be Bilingual - Spanish Speaking

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jacey Moser - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• MUST HAVE PROPERTY AND CASUALTY LICENSE
  • Must be able to obtain Life and Health License within 6 Months of Hire.

This is a remote position.