Customer Service Representative - State Farm Agent Team Member

State Farm; Taos (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Group Life Insurance Benefits

Growth potential

Job summary

State Farm Agent Team Member in Taos, NM is seeking a Customer Service Representative to help clients with insurance and financial services. You'll build relationships through value-based conversations and deliver a remarkable customer experience in a fast-paced environment.

This independent contractor agent offers growth potential, licensing support for Property & Casualty and Life & Health, and a clear path to career advancement through ongoing training and performance milestones.

Qualifications

• Sales experience (outside or inside) preferred.
• Excellent interpersonal and communication skills.
• Enthusiastic about insurance and financial products.
• Self-motivated, detail oriented, and customer-focused.
• Ability to make presentations to potential customers.
• Must be able to obtain Property & Casualty and Life & Health licenses.

Responsibilities

• Provide prompt, accurate customer service on inquiries.
• Educate customers about insurance options using needs-based reviews.
• Support agency goals and contribute to growth and retention.

Skills

Customer service

Sales experience

Interpersonal skills

Communication skills

Self-motivated

Detail oriented

Presentation skills

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

Benefits

• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Taos, NM and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.