Customer Service Representative - State Farm Agent Team Member

Brian-O; Town of Islip (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Brian-O, a State Farm Insurance agent in Town of Islip, NY, is seeking a Customer Service Representative to deliver exceptional customer experiences. You will assist the public, resolve inquiries, and coordinate with the agent team to meet community needs.

Responsibilities include building relationships, handling inquiries, and maintaining accurate customer records. Prior customer service experience is preferred and a flexible 24-hour per week schedule is offered.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Experience preferred

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Brian O'Keefe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

SCHEDULE

• Part-time role,
• 3 days per week, about 24 hours per week