Customer Service Representative - State Farm Agent Team Member

Robert Cape - State Farm Agent; Spring Arbor (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Profit sharing

Health Insurance

Vision Insurance

Life Insurance

Job summary

Robert Cape - State Farm Agent is looking for a Customer Service Representative to support insurance agents and enhance client relations in Spring Arbor, Michigan. This role involves providing prompt customer service and educating clients about their insurance options.

Growth potential and a comprehensive benefits package including salary, bonuses, health, vision, and life insurance make this an attractive opportunity.

Qualifications

• Dedicated to providing exceptional customer service.
• Sales experience in any form is preferred.
• Willingness to obtain necessary licenses.

Responsibilities

• Build and deepen relationships with customers.
• Provide accurate and friendly customer service.
• Educate customers about their insurance options.
• Promote business development through effective communication.

Skills

Customer service

Sales experience

Education

Property and Casualty License

Life/Health License

Job description

Apertura Futura: Customer Service Representative - State Farm Agent Team Member

• 401(k) matching

ROLE DESCRIPTION

Robert Cape - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES

• Deepen customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Profit sharing
• Growth potential/Opportunity for advancement within my office
• Health Insurance
• Vision Insurance
• Life Insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Spring Arbor, MI and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.