Customer Service Representative - State Farm Agent Team Member

Chase Mewbourn - State Farm Agent; Senoia (GA); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Resumo da oferta

Chase Mewbourn - State Farm Agent in Senoia, GA is seeking a Customer Service Representative to deliver outstanding service, answer policy questions, and assist with changes and claims. You will also help maintain records and support a collaborative team.

This role focuses on community-focused service and growth within the agency. We offer a positive, team-oriented environment with opportunities for advancement, ongoing training, and benefits after 90 days.

Qualificações

• Excellent communication and interpersonal abilities are required.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication and interpersonal skills

Detail-oriented

Multitasking

Descrição da oferta de emprego

Benefits

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency

Since opening in December 2020, our office has grown to a team of five. We take pride in working hard while keeping the culture fun, supportive, and rewarding. Successes are shared across the office, and while we keep work as the priority, we also enjoy celebrating wins together.

Team members enjoy perks such as benefits after 90 days, quarterly outings (from go-kart racing to team fun at Dave & Buster’s), and a fully stocked break room with snacks, drinks, and even lunch meat so you can make a sandwich without spending extra on food.

We also enjoy being part of the community through events like the Senoia Car Show, Jeepfest, and the Christmas parade—with plans to get back to doing more of these in the near future.

If you’re someone with thick skin who thrives in a positive, team-oriented environment and wants to grow in your career, we’d love to meet you!

Role description

As a Customer Service Representative - State Farm Agent Team Member with Chase Mewbourn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.