Customer Service Representative - State Farm Agent Team Member

Blake Jenevein - State Farm Agent; Baton Rouge (LA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive salary

Employee discounts

Health insurance

Advancement opportunities

Paid time off

Signing bonus

Training & development

Wellness resources

Dental insurance

Vision insurance

Job summary

Blake Jenevein - State Farm Agent in Baton Rouge, LA seeks a Customer Service Representative to deliver exceptional service and support the agency's growth. You will answer inquiries, process policy updates, and coordinate with the team to meet community needs.

Ideal candidates are customer-focused, detail-oriented, and eager to grow within the agency. This role offers opportunities for advancement and a supportive environment that values empathy and reliability.

Qualifications

• Clear communication with customers and team members.
• Attention to detail in documenting customer interactions.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail orientation

Multitasking ability

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Wellness resources
• Dental insurance
• Vision insurance

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Blake Jenevein - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.