Customer Service Representative - State Farm Agent Team Member

Chase Bradley - State Farm Agent; Laurens (SC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Flexible schedule

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Chase Bradley - State Farm Agent is seeking a Customer Service Representative to deliver exceptional support for insurance policies and inquiries. You will help customers with policy changes, process claims, maintain accurate records, and follow up on quotes to identify coverage needs.

The role emphasizes friendly, empathetic service, attention to detail, and teamwork within a community-focused agency that values growth and development opportunities for motivated team members.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers for quotes, building relationships and recommending coverage options.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Job description

Benefits

• License reimbursement
• Health insurance
• Flexible schedule
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Chase Bradley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.