Customer Service Representative - State Farm Agent Team Member

Chuck Sloan - State Farm Agent; Tulsa (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chuck Sloan - State Farm Agent in Tulsa seeks a Customer Service Representative to deliver exceptional customer experiences. The role includes answering inquiries, processing insurance claims, and assisting with policy changes.

The ideal candidate will have strong communication skills, previous customer service experience, and the ability to multitask. Join a positive team dedicated to helping customers and enhancing community support.

Qualifications

• Previous customer service experience preferred.
• Ability to communicate effectively with customers.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About the Agency

Our agency opened in 2021 and is a growing team of four focused on building a positive, high-performing environment. Before becoming a State Farm agent, I worked in the oil and gas industry, bringing a strong work ethic and results-driven mindset into the agency.

For our team, we offer PTO, holiday pay, a 401(k), health benefits, and a strong focus on work-life balance.

Our office culture is fun, light, and positive. We’re looking for someone who brings great energy every day—someone who is positive, goal-oriented, and enjoys being part of a team that supports each other while working toward success.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Chuck Sloan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.