Customer Service Representative - State Farm Agent Team Member

Jason Cortez - State Farm Agent; San Dimas (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Jason Cortez - State Farm Agent in San Dimas, CA is hiring a Customer Service Representative. This role involves building customer relationships and delivering exceptional service related to insurance products.

Ideal candidates will demonstrate excellent communication skills, a dedication to service, and the ability to thrive in a team environment. Benefits include paid time off and opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills necessary.
• Ability to learn and use computer functions.
• Strong organizational and multi-tasking capabilities.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic committed to daily success.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in San Dimas, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jason Cortez - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive…

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self‑motivated
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 - $60,000.00 per year

About Our Agency

• Our office is located in San Dimas, CA.
• I have been a State Farm agent since 2013.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.