Customer Service Representative - State Farm Agent Team Member

Catherine Riedstra; San Luis Obispo (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Advancement opportunities within theAg

Job summary

Catherine Riedstra is seeking a Customer Service Representative to join a State Farm agent team in San Luis Obispo, CA. The role focuses on helping customers with their insurance and financial needs and requires strong communication and a customer-focused approach.

You will establish relationships, educate clients about insurance options using a needs-based review, develop leads, and schedule appointments. Licensing in Property & Casualty and Life/Health can be obtained after hire.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented and detail oriented.
• Proactive in problem solving.
• Able to learn computer functions and work in a team environment.
• Licensing: Property & Casualty and Life & Health (obtainable).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Excellent communication

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Interest in marketing products and in:

Education

Licenses: Property and Casualty (must be able to obtain) Life and Health (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $1000

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $40,000.00 - $60,000.00 per year

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in San Luis Obispo.
• I am a proud graduate of Cal Poly, SLO.
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history.

This position requires outbound calling including cold calls to potential customers.