Customer Service Representative - State Farm Agent Team Member

Kristiefacto; La Mesa (CA); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Hourly pay plus commission/bonus

Valuable experience

Growth potential/Opportunity for advancement

Job summary

A State Farm independent contractor agency in La Mesa, CA is looking for a Customer Service Representative. The role involves establishing customer relationships, providing service related to insurance options, and requires excellent communication skills. The ideal candidate is self-motivated and dedicated to customer service. Compensation includes hourly pay plus commission. This position is designed for someone looking to grow within a supportive team environment.

Qualifications

• Outgoing and customer-focused attitude required.
• Ability to respond to inquiries about insurance options.
• Motivated to succeed in a customer service role.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Bilingual - Spanish preferred

Education

Property and Casualty license (must be able to obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in La Mesa, CA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $20,000 plus Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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