Customer Service Representative - State Farm Agent Team Member

Manny Viadero; California; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off

Valuable experience

Growth potential

Job summary

A local insurance agency in California is seeking a Customer Service Representative to provide exceptional service, educate clients about insurance options, and contribute to a growing team. The ideal candidate will have strong interpersonal and communication skills, be bilingual in Spanish, and possess a Property and Casualty license. This role offers hourly pay plus commission, paid time off, and growth opportunities within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Interpersonal skills

Communication skills

Customer service dedication

Multi-tasking

Bilingual - Spanish

Education

Property and Casualty license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Panorama City, CA

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Bilingual - Spanish required
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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