Customer Service Representative - State Farm Agent Team Member

Tomfladd; San Antonio (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Tomfladd in San Antonio, Texas is looking for an outgoing and customer-focused individual to work as an independent contractor agent for State Farm. You will build relationships with customers and provide them with prompt and accurate service regarding insurance products.

The ideal candidate has excellent communication and organizational skills, is detail-oriented, and dedicated to customer service. The role requires the ability to work well in a team and multi-task effectively.

The position offers a compensation range of $26,000 to $32,000 per year with opportunities for growth and advancement within the agency.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused review process to educate customers about insurance options.

Skills

Excellent communication skills

Organizational skills

Detail oriented

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation

$26,000.00 - $32,000.00 per year

Legal Notes

State Farm agents are independent contractors who hire their own employees. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history.