Customer Service Representative - State Farm Agent Team Member

Claudia Davila - State Farm Agent; Grand Prairie (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly plus commission/bonus

Paid time off

Growth potential

Job summary

Claudia Davila - State Farm Agent in Grand Prairie, Texas, seeks a customer-oriented individual to establish and maintain customer relationships while providing high-quality service in insurance options. This role offers opportunities for personal growth and a supportive team environment.

The ideal candidate must possess excellent communication skills and be motivated to learn about various insurance products. A Property and Casualty license and a Life and Health license will be required to perform the duties of this role.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Hourly plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solvingDedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)