Customer Service Manager - State Farm Agent Team Member

Tomfladd; San Antonio (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential/Opportunity for advancement

Job summary

Tomfladd is looking for an outgoing individual to join as a State Farm Agent Team Member in San Antonio, Texas. The role requires establishing customer relationships, providing excellent service, and working in a team environment. You will need to obtain relevant insurance licenses.

Compensation ranges from $28,000 to $38,000 per year, with benefits like paid time off and growth opportunities. Join Tomfladd for a rewarding career in customer service and insurance.

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.
• Excellent communication skills are essential.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $28,000.00 - $38,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.