Customer Service Representative - State Farm Agent Team Member

Rickhill; Columbus (GA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement within the agency

Job summary

Rickhill is seeking a Customer Service Representative for a State Farm agent team in Columbus, Georgia. This position emphasizes establishing customer relationships and educating clients on insurance options through a needs-based review process.

The ideal candidate will have excellent communication skills and a proactive approach to problem-solving. Benefits include paid time off, flexible hours, and growth opportunities within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills across written, verbal and listening.
• Detail-oriented and proactive in problem-solving.

Responsibilities

• Establish customer relationships and perform follow-ups.
• Educate customers about insurance options using a needs-based approach.
• Develop leads and schedule appointments based on customer needs.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive problem solving

Able to learn computer functions

Team environment collaboration

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Compensation: $40,000.00 - $46,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.