Customer Service Representative - State Farm Agent Team Member

Trey Solis - State Farm Agent; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Commission-based pay

Training & development

Advancement opportunities

Job summary

Trey Solis - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer care in a community-focused insurance office. You will handle policy information, updates, and inquiries, while supporting agents and coordinating claims processing.

Spanish-speaking candidates are valued; opportunities for growth and a collaborative team environment are highlighted in this role.

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented with strong multitasking.
• Previous customer service experience preferred.
• Spanish-speaking abilities preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Spanish speaking

Job description

Benefits:

• Commission based on performance
• Training & development
• Opportunity for advancement

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Trey Solis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Spanish Speaking