Customer Service Representative - State Farm Agent Team Member

Josh Terraneau - State Farm Agent; Riverside (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employer Sponsored Retirement

Advancement opportunities

Paid time off

Performance bonus

Competitive salary

Job summary

Josh Terraneau - State Farm Agent is seeking a Customer Service Representative in Riverside, CA to deliver exceptional service to clients seeking State Farm insurance and financial services. You will resolve inquiries, coordinate with the agent team, and support community members.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced environment. State Farm independent contractor office offers opportunities for growth and a competitive salary.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented and multitasking

Customer service experience preferred

Job description

Benefits:

• Employer Sponsored Retirement (with match)
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Josh Terraneau - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.