Customer Service Representative - State Farm Agent Team Member

Jared Jones - State Farm Agent; Griffin (GA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Jared Jones - State Farm Agent is seeking a Customer Service Representative to join the team. You will generate exceptional experiences for customers, resolve inquiries, and coordinate with the agent team to anticipate community needs.

This role emphasizes accuracy, communication, and reliable service in a fast-paced environment. The position focuses on building lasting relationships, handling inquiries, and maintaining thorough customer records, contributing to the growth of the insurance

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitask

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jared Jones - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.