Customer Service Representative - State Farm Agent Team Member

Tyler Tiesing - State Farm Agent; Chester (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training & development

Job summary

Tyler Tiesing - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to State Farm clients in Chester, VA. You will handle inquiries, maintain records, and support agents in daily operations to grow the local insurance business.

Ideal candidates are customer-focused, detail-oriented, and able to multitask while communicating clearly. Prior customer service experience is preferred, and with a readiness to learn and develop, you can advance within the agency

Qualifications

• Dedicated to customer service with a friendly demeanor.
• Strong communication and interpersonal abilities.
• Detail-oriented and capable of multitasking.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Multitask

Previous CS experience

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Tyler Tiesing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.