Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Riverside (CA); On-site; USD 41,000 - 54,000; Full time

Benefits offered by this job

Employer Sponsored Retirement (with m​

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Job summary

Josh Terraneau - State Farm Agent in Riverside, CA seeks a Customer Service Representative to deliver exceptional service for insurance and financial products. You will build relationships, answer inquiries, and maintain thorough records to support community needs and Agency growth.

Ideal candidates have customer service experience, strong communication abilities, and a detail-oriented, multitasking mindset.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

• Employer Sponsored Retirement (with match)
• Opportunity for advancement
• Paid time off
• Bonus based on performance

Benefits

• Employer Sponsored Retirement (with match)
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Josh Terraneau - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $41,000.00 - $54,000.00 per year

We're Hiring!

We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Josh Terraneau - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Riverside.
• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.