Customer Service Representative - State Farm Agent Team Member

Jason Grose - State Farm Agent; Detroit (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jason Grose - State Farm Agent in Detroit seeks a friendly Customer Service Representative to build relationships and resolve inquiries for clients seeking insurance and financial services.

You will coordinate with team members, maintain records, and contribute to community engagement while developing your career in a supportive independent contractor environment.

Qualifications

• Dedicated to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jason Grose - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.