Customer Service Representative - State Farm Agent Team Member

State Farm; Mesa (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Jenn Attar - State Farm Agent in Mesa, AZ is seeking a Customer Service Representative to deliver exceptional service to clients and help grow our local insurance business. You will respond to inquiries, maintain accurate records, and coordinate with the agent team.

We offer training and development, plus a path for advancement in a supportive, community-focused office. Current licensing in Property and Casualty and Life/Health is a plus, and prior customer service experience is valued.

Qualifications

• Currently licensed with Property and Casualty and Life and Health a plus.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Actively discover client needs to recommend solutions and drive account growth
• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service orientation

Strong communication

Interpersonal skills

Detail oriented

Multitasking

Job description

Benefits

• Training & development
• Bonus based on performance
• Opportunity for advancement

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Jenn Attar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Actively discover client needs to recommend solutions and drive account growth
• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Currently licensed with Property and Casualty and Life and Health a plus.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Why you'll love working here.

I'm a long standing agent with a lot of experience on my team. I am looking for someone who loves working with other qualified individuals that are dedicated to the needs of my customers and want to represent our office as a place customers are not only happy to be with but feel unique and attended to....