Customer Service Representative - State Farm Agent Team Member

Matt Basile - State Farm Insurance Agent; Town of Middletown (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm is seeking a customer-focused agent to join a State Farm independent contractor team. You’ll build relationships, educate clients on insurance options, and drive lead generation while delivering tailored coverage. Training and licensing support are provided, with opportunity for advancement and a competitive compensation package.

The role emphasizes a people-oriented approach, strong communication, and teamwork in a dynamic customer-service environment.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented and able to work in a team.
• Detail oriented with proactive problem solving.
• Ability to learn computer functions and use basic software.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Educate customers about insurance options using a needs-based review process.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Excellent communication

People-oriented

Detail oriented

Proactive problem solving

Teamwork

Spanish helpful

Learn computer functions

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.