Customer Service Representative - State Farm Agent Team Member

Arlo Henderson; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Health benefits

Flexible hours

Job summary

Arlo Henderson in Tampa, Florida is looking for an outgoing and customer-focused individual to work as part of a State Farm independent contractor agency. The role involves establishing customer relationships, educating on insurance options, and developing leads.

In addition to hourly pay plus commission, benefits include health coverage, paid time off, and flexible hours. Candidates should possess strong communication skills and a problem-solving mindset, ready to work in a team environment.

Qualifications

• Interest in marketing products and services based on customer needs.
• Proactive in problem solving.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options using a review process.
• Develop leads, schedule appointments, and market appropriate products.

Skills

Customer relationship management

Excellent communication skills

Problem-solving

Teamwork

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Health benefits
• Flexible hours

Position Overview

Are you outgoing and customer‑focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

What you’ll receive

• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills – written, verbal and listening
• People‑oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Additional Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.