Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Pleasanton (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Parental leave

Training & development

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Job summary

AJ Abdelkhalek - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to our customers and support a busy insurance and financial services office in Pleasanton. You will build relationships, answer inquiries, and coordinate with team members to meet community needs.

The ideal candidate is outgoing, detail-oriented, and capable of multitasking in a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

CS experience

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with AJ Abdelkhalek - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $55,000.00 - $75,000.00 per year

Seeking Currently Licensed Applicants Only

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then AJ Abdelkhalek - State Farm Agent may be the right fit for you!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in 4307 Valley Ave. Ste. C. Pleasanton CA and 146 E. Iowa Ave. Sunnyvale CA..
• I have been a State Farm agent since 2011.
• Additional languages spoken: Spanish and Punjabi

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.