Customer Service Representative - State Farm Agent Team Member

Webbdonald; Pulaski (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm agency in Pulaski, VA is seeking a Customer Service Representative to provide exceptional customer experiences and support. In this role, you will answer inquiries, process claims, and assist with policy changes. The ideal candidate has strong communication skills and previous customer service experience. Compensation ranges from $35,000 to $50,000 annually, with opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills essential.
• Must be detail-oriented and capable of multitasking.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Pulaski, VA

Benefits

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative with Webb Donald State Farm agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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