Customer Service Representative - State Farm Agent Team Member

Hunterwyant; Richmond (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401K

Health benefits

Paid time off

Flexible hours

Growth potential

Job summary

A local insurance agency in Richmond, VA, is seeking a Customer Service Representative to establish customer relationships and educate them about insurance options. The role offers hourly pay plus commission, growth opportunities, and health benefits. Ideal candidates should have excellent communication skills and be detail-oriented, with a proactive approach to problem solving.

Qualifications

• Interest in marketing products based on customer needs.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up as needed.
• Use a needs-based review process to educate customers.
• Develop leads and identify customer needs.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Richmond, VA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• 401K
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.