Customer Service Representative - State Farm Agent Team Member

Colinisthere; Williamsburg (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Flexible schedule

Job summary

Colinisthere is seeking a Customer Service Representative to join their team in Williamsburg, Virginia. The role involves answering customer inquiries, assisting with policy changes, and processing claims.

The ideal candidate should have excellent communication skills, a detail-oriented approach, and a desire to support the community members. The position offers benefits such as health insurance, 401(k), and paid time off.

Qualifications

• Previous customer service experience preferred.
• Attention to detail and customer service skills are essential.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Williamsburg - VA

Benefits

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

As a Customer Service Representative - State Farm Agent Team Member with Colin Owens - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.