Customer Service Representative - State Farm Agent Team Member

Rodrigo Marquez - State Farm Agent; Glenwood Springs (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Job summary

Rodrigo Marquez - State Farm Agent in Glenwood Springs, Colorado, is looking for a Customer Service Representative to enhance customer experiences and support agency growth. The ideal candidate will have strong communication skills, attention to detail, and a customer-focused mindset.

You will handle inquiries, policy updates, and claims while maintaining accurate records. The position offers a competitive salary, flexible schedule, and opportunities for advancement within the agency.

Qualifications

• Previous customer service experience preferred.
• Detail-oriented and able to multitask.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement

Role Description:

As a Customer Service Representative with Rodrigo Marquez State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.