Customer Service Representative - State Farm Agent Team Member

Darintsukashima; California (MO); On-site; USD 57,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Darintsukashima is looking for a Customer Service Representative to join their team in California. The role focuses on answering customer inquiries, assisting with policy changes, and processing insurance claims. We seek a coachable, motivated, and empathetic candidate who excels in customer service.

The position offers a competitive salary ranging from $57,000 to $60,000 per year, alongside benefits such as health insurance, a retirement plan, and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and work in a detailed manner.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail‑oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Valencia - CA

Compensation $57,000.00 - $60,000.00 per year

We are looking for a team member who is coachable, motivated, competitive, customer‑focused, empathetic, and sales‑mindful. The role involves answering customer inquiries, providing policy information, assisting with policy changes, processing insurance claims, maintaining accurate records, and coordinating with agency team members.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.