Customer Service Representative - State Farm Agent Team Member

Debbiemontgomery; Ohio; On-site; USD 35,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their team. In this full-time role, you will create exceptional customer experiences while supporting a successful insurance agency. Your strong communication skills and attention to detail will be vital as you assist customers with inquiries, policy changes, and claims processing. This role offers opportunities for personal growth and advancement within a community-focused environment. If you are empathetic and driven, this position is an excellent chance to make a meaningful impact while building a rewarding career.

Benefits

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Westerville, OH

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Debbie Montgomery - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic. We anticipate internal growth opportunities for driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm. Agents are responsible for employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.