Customer Service Representative - State Farm Agent Team Member

Joe Lochner; Oregon (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative. In this full-time role, you'll create exceptional customer experiences while supporting community members with their inquiries and needs. This position offers opportunities for personal growth and career advancement in a supportive environment. With a focus on empathy and customer satisfaction, you'll play a crucial role in maintaining the agency's success. If you are passionate about helping others and eager to develop your career, this is the perfect opportunity for you.

Benefits

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication Skills

Customer Service Skills

Detail-oriented

Multitasking

Education

Previous Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Redmond, OR

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Joe Lochner - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic. We anticipate internal growth opportunities for driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.