Customer Service Representative - State Farm Agent Team Member

Insurewithmatt; Illinois; On-site; USD 45,000 - 60,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your commitment to exceptional service will create meaningful customer experiences. In this full-time role, you'll assist clients with inquiries, policy changes, and claims processing while maintaining accurate records. This position offers opportunities for internal growth and advancement, making it ideal for driven individuals. Enjoy a supportive work environment that values your contributions and offers competitive benefits, including health insurance and a 401(k) plan. Make a positive impact in your community every day!

Benefits

Hiring bonus

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Customer service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service

Bilingual (Spanish)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Morton Grove, IL

Replies within 24 hours

• Hiring bonus
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Matt Mitchell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation: $45,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.